We want to make your experience on our platform as smooth as possible, here are some frequently asked questions, if these don't solve your doubts, feel free to contact us.
Tradecircle™ is India's youngest Discount stock-Broker which is powered by Arham share Pvt Ltd. based in Gujarat; it is one of the fastest growing retail broker from the region. Explore our state of art Trading app for seamless trading & investment experience with live indicators; which will help you navigate your way for becoming successful trader or investor. Start now! Open your account instantly and #tradekarkedekho!
it’s easy, free & completely paperless.
Account opening is absolutely free of cost!
And to open your account instantly click here
1) Fill up & verify your basic contact details;
2) Enter your PAN, DOB and other relevant details;
3) Upload relevant documents and photograph;
4) Fill in your Bank details
5) E-sign your form
Voila ! it’s done
Check out this video tutorial for more & For list of required documents click here
If you do not have Aadhar or it is not linked with your Mobile number, do not worry.
Don't worry! No endless forms to be filled. You need to follow below procedure: Step 1: Complete Online Account Opening Process till bank verification;
Step 2: Download the generated Pre-filled PDF from;
Step 3: Place sign at marked places in the form;
Step 4: Attach your photograph and self-attest the documents and courier it to our KYC processing address mentioned here;
Step 5: Once the form reaches at our Registered Office, the same will be processed and account will be opened within 24 hours if documents are successfully verified.
If you are opening an online A/c with us, then once your documents are successfully verified and e-Sign is done, your A/c will be activated instantly & You would receive a welcome email to your registered email id.
If you have applied for offline A/c opening and sent across your application along with the documents, it generally takes 24 hours for your account to be activated. Any discrepancies in the submitted forms or documents would delay the account opening process.
As per regulations, you’ll be able to trade once your UCC details are successfully registered with Exchange hence your trading account will be activated by the next day of your successful registration.
Below are the reasons for signature rejections:
1. If client has signed other than blue or black ink
2. If the client has signed by pencil
3. If Signature file not uploaded properly
4. If the signature is blur
POA is not mandatory. However, it is advisable to provide POA for seamless transaction processing when you sell shares, apply for buyback, rights etc.
POA soft copy is provided at the time of account activation on your registered email, this is prefilled with your details the same needs to be couriered to us on our Correspondence addressed to Helpdesk at U-8, Jolly plaza, athwagate surat-395001
Get instant trading limit by transferring your funds. Below are the details to get instant credit.
|Bank||HDFC BANK LTD|
|Account Name||ARHAM SHARE CONSULTANTS PVT LTD|
|TRADE CIRCLE CLIENT A/c No||57500000569441|
|Bank||HDFC BANK LTD|
|Account Name||ARHAM SHARE CONSULTANTS PVT LTD|
|TRADE CIRCLE CLIENT A/c No||57500000569441|
Note: Funds should be transferred from your registered bank account mapped with your Tradecircle™.
If you wish to withdraw funds from trading A/c following are the ways: Website Platform:
Login to Https://loop.tradecircle.in >> Click on MyAccount >> Click on Fund Payout
App>>MyProfile>>Fund>> Fund withdrawal
Process to change or add Nominee Client has to duly fill nomination form by providing physical signature with witness details and courier the form at KYC processing office. You may download the form from our website Forms Download section. Click here to download nomination form
Procedure to change Email id /Mobile number You can change your email ID or Mobile number through our Website or Mobile App.Follow the below path:
Through Website: Login to https://loop.tradecircle.in >> Click on Myprofile icon >> Profile >> My Profile >> Profile Modifcation >> Select edit Mobile no./Email ID.>>Update
To Add Bank:
Through App: Login to Compass >> Menu >> My Profile >> Bank Details >> Add Bank and Upload bank proof for the same >> Select the Primary Bank/Default Bank
Through Web: Login to https://loop.tradecircle.in >> Right side Click on the Myprofile icon >> Click Profile >> My Profile >> Bank Details >> Add bank and voila
The limit for IPO application is 2 Lakhs per transaction on UPI
Only single application per PAN is allowed in single IPO. Multiple applications with same PAN in an IPO even applied through different modes (online/physical) will not be considered for allotment.
De-registration will not be available from the application until the active requests are revoked / executed.
Execution of the IPO mandate request is independent of the UPI ID and will be executed against the same account which was linked at the time of creating the mandate.
As per the extant legal framework, retail individual investors can withdraw bids till issue closure date. During the bidding period you may approach the same intermediary with whom the application form was submitted, for withdrawal of bid.
Currently, there are no charges for transactions done through UPI. Please get in touch with your respective bank for details of charges, if any.
|Sr No||Bank Names||Mob App to be used by investor||UPI Handles active|
|3||Axis Bank Ltd.||BHIM||UPI|
|4||Bank of Baroda||BHIM||UPI|
|5||Bank of India||BHIM||UPI|
|6||Central Bank of India||BHIM||UPI|
|8||DBS Bank India Limited||BHIM||UPI|
|9||GP Parsik Sahakari Bank Limited||BHIM||UPI|
|10||HDFC Bank Ltd.||HDFC Mob Banking App - Android only||HDFC BANK|
|12||ICICI Bank Ltd.||ICICI Mob Banking App - Android Only||ICICI Bank|
|13||IDBI Bank Ltd.||BHIM||UPI|
|15||Janata Sahakari Bank Ltd.||BHIM||UPI|
|16||Karur Vysya Bank Ltd.||BHIM||UPI|
|17||Kotak Mahindra Bank Ltd.||BHIM||UPI|
|18||Mehansa Urban Co-operative Bank Ltd.||BHIM||UPI|
|19||Oriental Bank of Commerce||BHIM||UPI|
|20||Punjab National Bank||BHIM||UPI|
|21||Punjab & Sind Bank||BHIM||UPI|
|22||RBL Bank Ltd.||BHIM||UPI|
|23||Rajkot Nagrik Sahakari Bank Ltd.||BHIM||UPI|
|24||South Indian Bank||BHIM||UPI|
|25||State Bank of India||BHIM||UPI|
|26||SVC Co-operative Bank Ltd.||BHIM||UPI|
|27||Saraswat Co-operative Bank||BHIM||UPI|
|28||The Ahmedabad MErcantile Co-operative Bank Ltd.||BHIM||UPI|
|29||The Federal Bank||BHIM||UPI|
|30||The Lakshmi Vilas Bank Ltd.||BHIM||UPI|
|31||TJSB Sahakari Bank Ltd.||BHIM||UPI|
|33||United Bank of India||BHIM||UPI|
|34||YES Bank Ltd||BHIM||UPI|
Investor will fill in the bid details in the application form (Online or offline) as per the existing process along with his UPI ID.
To apply through Webportal: Go to https:// loop.tradecircle.in >>IPO>> Click on Process>> Login using your ID & Mobile no>>Enter particulars and UPI details >> approve the mandate on UPI app
SEBI and Exchanges, has introduced changes in certain rules for collection and reporting of margins received from clients. Below areas in whcih it will be an impact on the way you are availing margin benefit for trading.
a. Margin Benefit while Buying shares: The benefit of purchased shares will be provided to the client after T+2. Once the actual delivery of shares is received, the shares will be transferred to Demat account, if debit arising from buying the shares is cleared, or you have created a forward pledge for availing margin funding facility; else shares will remain in Client unpaid securities account (CUSA) and will be sold on T+7 day.
b. Margin Release after Selling Shares: You may ONLY get the benefit of shares sold on Tday (i.e. instantly on the same day of trading) if stock are under lying in Client unpaid securities account (CUSA) , if stocks are lying unpledged in your demat account , if stocks are lying under Margin trading facility (MTF). Benefits of sales proceeds for Pledged stocks, Intraday Profits, BTST trades will only be available on or after T+2 day.
c. Squaring off Buy Option position to take another position: Sale proceeds from options can only be used for purchasing another option contract. It cannot be used for purchasing any other stock in cash segment or futures contract.
d. Buy Today and Sell Tomorrow (BTST) : Client can only initiate a BTST transaction only if the net available margin displayed in the Funds section in the mobile app / web login is equal to or greater than 20% of the sale value, or order will be rejected as per the RMS policy.
e. Profits from intraday trading: Profits arising out of intraday trading, though getting credited in the ledger will not be available as Net Available Margin upto T+2 Day.
f. Merged Settlement: Profits arising out of intra-day trading (all segments) or any credit proceeds arising out of sale transaction will not be available under ‘net available margins’ till the merged (multiple) settlement are fully settled.
You may get the benefit of shares sold on T-day (i.e. instantly on the same day of trading) under the following circumstances.
a. Shares lying in Client Unpaid Securities Account (CUSA). This normally happens if you sell shares which are purchased in last 7 trading days and the same are not transferred to your Demat account.
b. If the shares are lying in your Demat account and are available free, i.e. there is no pledge created by you against the said stocks.
c. If the shares are lying in your Demat account and are pledged only for Margin Funding (MTF) In the case of the following scenarios, the credit of shares sold will only be available on or after T+2 day:
a. Shares pledged by you for availing margin benefit (Margin benefit is different from Margin funding benefit)
b. Profits arising out of Intraday trading
c. Sale proceeds from Derivatives positions
d. Stocks bought on previous trading day and sold on the subsequent day next (BTST)
After a stock is purchased NO benefit of those purchased shares as collateral for additional margins will be provided to the client up to T+2.
Tradecircle™ will check whether you have cleared the debit arising from buying the shares or you have created a forward pledge for availing margin funding facility. Only after either of the condition is met, the shares will be transferred to Demat account and will be available for margin benefit. The client will have to follow the Margin pledge process prescribed by CDSL to avail the margin benefit. If none of the conditions is met, then shares will remain in Client unpaid securities account (CUSA) and will be sold on T+7 day.
Sale proceeds from options can only be used for purchasing another options contract. It cannot be used for buying any other stock in the cash segment or futures contract.
The new regulations require at least 20% upfront margin before initiating a sell transaction. So you can only initiate a BTST transaction only if the net available margin displayed in the Funds section in the mobile app/web login is equal to or greater than net available margin. If the net available margin is less than 20% of the sale value, then your order will be rejected as per the RMS policy.
Profits arising out of intraday trading, though getting credited in the ledger will not be available as Net Available Margin up to T+2 Day.
Electronic Delivery Instruction Slip or eDIS is a facility which allows you to sell shares when you have not submitted your Power of Attorney (POA).
Please note: You can only sell the stocks you are holding in your linked Demat account. You may submit your POA to ensure a seamless trading experience.
eDIS is activated automatically on our digital trading platforms for all customers who have not submitted their POA.
Please note: The eDIS function needs to be authorized through our digital platform before you place a ‘Sell’ order through Call N Trade.
eDIS facility is available only to Demat accounts which are in single name. It is not available to Demat account holders with joint names HUF, Corporate, partnership firm, Minor and NRI Demat accounts.
In the absence of POA, without eDIS authorization (on the day of the transaction or before that), you will not be allowed to place a sell order.
Pre-trade authorization gives Client option to authorize securities for settlement/payin purpose before selling securities in the market, held in it’s Demat+T1 holding, for which he doesn’t need to worry about settlement after making sell.
1 calendar day.
For transactions through eDIS, you can under ‘post authorization’ option will have to authorize your trades after executing a ‘sell’ transaction.
Post Trade authorization allows you to authorize your sell transaction for settlement or payin after or while making a sell.
The Depository, i.e. CDSL & NSDL, will cancel such authorization.
BOID or Beneficiary Owner Identification Number is a 16-digit number used to identify your Demat account, which is unique for every client. The first 8 digits are the Depository Participant ID, and the last 8 digits are the client ID with the DP. You can find it on the eDIS authorization screen on the web portal.
Authorization is only a declaration of the scrips with the quantity that you wish to sell within a stipulated time. You reserve the right to sell only a partial quantity OR not sell at all, even after the authorization has been given for the concerned equities.
Once your authorization has expired, you are required to authorize again.
You will not be allowed to sell shares without an authorisation.
You need to courier your signed POA along with witness details addressed to Helpdesk department at U-8, Jolly plaza, athwagate, surat-395001
Once the POA is received and registered in the Demat account, the eDIS functionality will be discontinued for your trading account.
eDIS authorization is not required for buying shares, but onlyrequired for the ‘sell’ transactions.
You can authorize all those equity quantities that are reflected under ‘All Holdings’, All Holdings tab will reflects sum of your ‘Demat’ + ‘T1’ Holdings.
Demat holding -All your stocks that have successfully completed this T+2 days settlement cycle will be listed under this tab.
T1 Holding - Any stocks that are still in transit between the exchange and Tradecircle™ i.e. stocks which have still not completed the T+2 days settlement cycle will be listed under the ‘T1’ Holdings’ tab - the stock has not yet been successfully credited to your Demat account Disclaimer- If you wish to sell a stock either from your ‘Demat’ or ‘T1’ Holdings, our platform will first use the quantity of the stock from your demat holdings and only then would search within your ‘T1’ Holdings as per the risk management policy of Tradecircle™.
You cannot revoke the existing POA to avail the eDIS functionality.
TPIN is an authorization code generated by CDSL respectively, using which the customer validates/authorises the transaction.
CDSL Demat holder needs to authorize transactions with the help of TPIN and OTP generated/provided by CDSL.
The TPIN will be of 6 digits.
You will get the TPIN on your email id and mobile number as registered with Depository Participant from CDSL/NSDL.
TPIN is valid until the same is reset by the Demat account holder.
TPIN generation is a one-time activity, just like the password. You will have to use the same TPIN every time you authorize a transaction until you change it on the respective Depository’s portal.
If you enter a wrong TPIN, you will not be allowed to authorize transactions. On entering an incorrect TPIN thrice.
TPIN generation is a one-time activity, just like the password. You will have to use the same TPIN every time you consecutively, your existing TPIN will become invalid, and you will need to generate a new one.
For CDSL you will be able to authorize your entire holdings at once by using the ‘Select All’ option.
According to latest government regulations, if pan and aadhar is not linked by 31/03/2022, your pan will be consider in-valid and than you’re not permitted to trade.
If your Pan and Aadhar is not linked, you will not be able to trade after 01/04/2022,So to continue trade and investing please make sure you have linked you’re pan and Aadhar before the deadline i.e 31/03/2022
Two ways to link your Pan and Aadhar:
• Go to the link given below https://eportal.incometax.gov.in/iec/foservices/#/pre-login/bl-link-aadhaar
Enter the following details given below:
• Aadhar card
• Name as per Aadhar card
• Your registered mobile number
• IF your Aadhar card has only your birth year mentioned select the box asking ‘I have only birth year in the Aadhar card’. (Not mandatory to select. You can leave it unchecked).
• Select the box asking ‘I agree to validate my Aadhar details. It is compulsory to select this box for further process. Once done, click on continue option.
• Now you will receive a 6 digit OTP for verification on your screen. Enter OTP and then click on validate button. Now your linking is completed. Two ways to link your Pan and Aadhar:
• You can link your Pan with Aadhar card by sending SMS on 567678 OR 56161 from your registered mobile number in below given format.
Sample Pan: NKMD1997S
Sample Aadhar: 098765432100
Sample SMS: UIDPAN 098765432100 NKMD1997S
Once you are done you will receive SMS from NSDL that yourAadhar and Pan seeding request has been accepted.
It generallytakes 5 to 6 days by government agencies to update your linking status. Only after that Arham will fetch your data from therefor the users. After mentioned timeline if you still get notifications, please reach out our customer support team firstname.lastname@example.org
It generally takes us 1/2 days to fetch users data from government agencies. It is requested to wait for 1/2 days after that your trading will automatically get enabled.
If you still get notifications after mentioned deadline you can reach out to our customer support team email@example.com
To check whether your pan is linked to your aadhar, you can visit the following links given below.
Enter your Pan and Aadhar details to check if both are linked or not.